Knowledge Base

Find your solution by searching our articles or browsing by category below.

Activation request after software was activated on your machine.

Instructions
To correctly activate Toon Boom software make sure that the time displayed on your computer is correct.

If you receive a message asking you to reactivate your software AFTER it has already been activated, you should confirm that the time and date used by your computer is current.

If you receive an error message stating the activation limit has been exceeded make sure that your computer is currently set at the correct date and hour. Having an improper date on your machine can result in a temporary deactivation of the license. Setting the clock to the correct date and time should address the situation.

  • Operating system:

    • Windows (all)

    • Mac OS X (all)

    • Linux

  • Software:

    • Animate (all)

    • Animate Pro (all)

    • Harmony (all)

    • Storyboard (all)

    • Storyboard Pro (all)

    • Storyboard Pro 3D

    • Studio (all)