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Error - 6001 during installation of the software

Issue
This is usually a corruption in the InstallShield folder and prevents the installation of the software. This error will appear as you launch the software installer.

Solution
You can fix this doing the following:

  1. On your computer's C: drive, follow the path to the location: C:\Program Files\Common Files\InstallShield\
  2. Locate the folder called Professional.
  3. Rename the folder called Professional to Professional.bak.

This should allow you to proceed with the installation.

  • Operating system:

    • Windows (all)

    • Mac OS X (all)

  • Software:

    • Storyboard (all)

    • Storyboard Pro (all)