Error (-5006 : 0x80004005) during installation of the software

This error message can be resolved by running setup from within the Add/Remove Programs utility in the Control Panel.

To do this on Windows 2000, XP, or Server 2003, perform the following steps:

  1. In the Start menu, choose Control Panel.
  2. Open the Add or Remove Programs utility.
  3. Click on Add New Programs, this is found on the left side of the Add or Remove Programs utility window
  4. Click the CD button. When the wizard appears, click Next.

    After searching your CD drive, a page will appear asking you for the program you wish to run.
  5. Click Browse to locate the installer, this should be the setup.exe found inside the Setup folder.
  6. Click Next to begin the installation.

This should allow you to proceed with the installation.

Publish date: June 8, 2012

Category: Software Issues

Operating system:

  • Windows (all)
  • Mac OS X (all)


  • Storyboard (all)
  • Storyboard Pro (all)
  • Storyboard Pro 3D