Knowledge Base

Find your solution by searching our articles or browsing by category below.

Why do I have to login each time I change a page on the website?

Issue
This problem occurs if your have the security level of your web browser set too high. In this case the information that tells the website you are logged in is not retained.

Solution
You should be able to remedy this by doing one or both of the following:

  • Lower the security level of your web browser
  • Lower the security level of your firewall and antivirus

If the problem persists please contact Toon Boom Studio Support by sending an email to: techsupport@toonboomstudio.com