Home › Support › Kb

Toon Boom Knowledge Base


Toon Boom Knowledge Base
Toon Boom Knowledge Base

Knowledgebase Home > Product Activation > Toon Boom Animate Family (Animate and Animate Pro) > Animate Pro 2 Upgrade Activation Knowledgebase Home
 Animate Pro 2 Upgrade Activation

 
Animate Pro 2 Upgrade Activation
Click on each question for the full answer.

There were 5 questions found in this category:
  1. Animate Pro 2 – Upgrading from Animate Pro version 1 which was upgraded from Animate version 1

    1.    Existing customers who upgrade to Animate Pro 2 will receive a copy of Animate Pro 2 and a 15-Day Product Code on the product release date. This will allow the customer to use Animate Pro 2 immediately. 

    2.    This Product Code must be entered in ...


  2. Animate Pro 2 – Upgrading from Animate Pro version 1

    1.    Existing customers who upgrade from Animate Pro version 1 to Animate Pro 2 will receive a copy of Animate Pro 2 and a 15-Day Product Code on the product release date. This will allow the customer to use Animate Pro 2 immediately.

    2.    This Product Code must be e...


  3. Animate Pro 2 – Returning Animate Pro version 1 Product Code by email

    If Animate Pro version 1 was activated by email, it is not possible to return the Animate Pro version 1 Product Code by email.
     
    IMPORTANT – YOU MUST DO THE FOLLOWING:
    1.    Contact licensor@toonboom.com for more information. (open 9-5 Mon-Fri EST).
    2.  ...


  4. Animate Pro 2 – Upgrading a Multi-seat setup from Animate Pro version 1

    Existing multi-seat customers who wish to upgrade from Animate Pro version 1 to Animate Pro 2 MUST contact Toon Boom. 

    1.    Toon Boom will automatically send a list of all the Toon Boom Animate Pro version 1 seats which that customer has.

    2.    ...


  5. Animate Pro 2 – Upgrading a Network from Animate Pro version 1

    Existing network customers who wish to upgrade from Animate Pro version 1 to Animate Pro 2 MUST contact Toon Boom. 
     
    IMPORTANT – PLEASE DO THE FOLLOWING:
    1.    Send an email to licensor@toonboom.com (open 9-5 Mon-Fri EST).
    2.    The email sub...



Powered by ActiveKB Knowledgebase Software