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Toon Boom Knowledge Base

Knowledgebase Home > Product Activation > Toon Boom Animate Family (Animate and Animate Pro) > Animate Upgrade Activation Knowledgebase Home
 Animate Upgrade Activation

 
Animate Upgrade Activation
Click on each question for the full answer.
There were 4 questions found in this category:
  1. Animate 2 Upgrading from Animate version 1

    1.    Existing customers who upgrade to Animate 2 will receive a copy of Animate 2 and a 15-Day Product Code on the product release date.
           This will allow the customer to use Animate 2 immediately. 

    2.    This Product ...

  2. Animate 2 Returning Animate version 1 Product Code by email

    If Animate was activated by email, it is not possible to return the Animate version 1 Product Code by email.
     
    IMPORTANT – YOU MUST DO THE FOLLOWING:
    1.    Contact licensor@toonboom for more information (open 9-5 Mon-Fri EST)
    2.    DO NOT start the...

  3. Animate 2 Upgrading a Network from Animate version 1

    Existing network customers who wish to upgrade from Animate version 1 to Animate 2 MUST contact Toon Boom. 
     
    IMPORTANT – PLEASE DO THE FOLLOWING:
    1.    Send an email to licensor@toonboom.com (open 9-5 Mon-Fri EST)
    2.    The email subject line...

  4. Animate 2 Upgrading a Multi-seat setup from Animate version 1
    Existing network customers who wish to upgrade from Animate version 1 to Animate 2 MUST contact Toon Boom.  

    1.    Toon Boom will automatically send a list of all the Toon Boom Animate version 1 seats which that customer has.

    2.    The customer ...


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