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Hardware Issues
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Relating to hardware such as Wacom tablets, video cards, laptops, system requirements, scanners, etc.
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There were 9 questions found in this category:
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 Changing Tablets causes the new Tablet to stop working in Toom Boom Studio
You may encounter the following situation:
When you disconnect a Wacom tablet from a computer and connect a new tablet, the new one will not work correctly with Toon Boom Studio.
You can remedy this by doing one of the following:
Reinstall the Wacom driver:
1. Uninstall the ...
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Tablet does not work when using two tablets
You may encounter the following situation:
You may be unable to run two Wacom tablets on a single computer when you are using Toon Boom Studio.
You can remedy this by disconnecting one of the tablets. The remaining connected tablet will work correctly.
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D-04076 Tablet [Windows]: changing screen resolution causes offset in pen strokes
Bamboo Pen tablet (driver v5.6.0-7a) and Intuos 3 (driver 6.1.2-4) on Windows Vista:
Changing screen resolution causes offset in pen strokes. The offset increases towards the right side of the screen.
In the Paint application there is no offset when changing the screen resolution.
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D-04077 Bamboo Pen: stroke offset in mouse mode
Bamboo Pen tablet (driver 5.2.0-7a) on Windows Vista:
Mouse mode causes offset in pen strokes.
In the Paint application there is no offset in strokes when using the pen in mouse mode.
This issue is not reproducible in Flip Boom Classic v1.0 or Storyboard Pro v1.5 SP1.
NOTE: c...
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D-04079 Tablet: Pan/Scroll mode adds strokes
Bamboo Pen (driver v5.2.0-7a) and Intuos 3 (driver 6.1.2-4) on Windows Vista:
Using the Pan/Scroll mode for the middle button (this is the default setting for Bamboo Pen) adds strokes to the first pen stroke done after panning operation - i.e. the movements performed during panning are reco...
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D-04080 Tablet: zooming in/out diagonally causes flickering
Bamboo Pen (driver v5.2.0-7a) and Intuos 3 (driver 6.1.2-4) on Windows Vista:
Zooming in/out by using [Ctrl] + middle button (set to Pan/Scroll mode) causes flickering when using diagonal strokes.
Dragging the image vertically or horizontally shows less or no flickering at all.
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Loss of pen tablet pressure sensitivity when using two monitors
You may encounter the following situation:
When you are using two monitors with Toon Boom Studio, you may lose the pressure sensitivity of your pen tablet. This occurs when some display settings interfere with the Wacom pressure sensitivity feature.
You should be able to remedy this by...
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No Pressure sensitivity with Wacom Intuos/Cintiq tablets (for limited user accounts)
If you setup user accounts on your machine with limited access to the Preferences and Library you should be aware of the following:
You may be unable to obtain pressure sensitivity on the pen with your Toon Boom software.
To fix this, run the tablet at least once in your Toon Boom sof...
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TWAIN interface does not appear when I try to scan
First, make sure that you have select your TWAIN source before using the Import From TWAIN function. If you have multiple scanners configured on your machine the software may not be able to be able to define which one to pick.
For Mac users, if this occurs you may want to launch Toon Boom Stu...
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