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Getting started !
Download, Installation, Doc, tutorials, etc.
There were 8 questions found in this category:
  1. The Boom Time at 0 on install of the trial version on Mac
    There are many reasons for the Boom Time (expiration of the trial version) to be at 0 when you install the Toon Boom Studio even though you never had it installed before.

    The first reason would be the fact that you did not have local administrator rights when you installed the Toon Boom Studi...

  2. '' You cannot continu. There is nothing to install '' message upon installation
    You might encounter this message while trying to install Toon Boom Studio or Toon Boom Studio Express on Mac. The problem is due to the fact that there are some traces of a previous installation of Toon Boom Studio on your machine.

    Whenever you want to uninstall Toon Boom Studio, you need to...

  3. Cannot run Toon Boom Studio under Windows XP 64 bits
    This is due to the fact that Toon Boom Studio v3 and v3.5 are not yet supported on Windows XP 64. Although, there is actually a way to run the software on that specific OS using the compatibility mode.

    To do that you will need to go find the TBS.exe file. Then right click on it and open the P...

  4. Difficulties with Tablet PC
    Depending on the model of your Tablet PC you might encounter situation in which your cursor lag behind the position of your pen when you are drawing. This is related to the computer not being able to allocate enough ressources to the software and might happen with old models of Tablet PC. In any cas...

  5. Error while installing: "There were errors installing the software"
    You might encounter this problem while trying to install Toon Boom Studio v3.0.1 or previous versions on your Mac. The problem has been fixed in v3.0.2, so best solution is to download the latest version of Toon Boom Studio. Although, make sure you delete any trace of the installation that failed by...

  6. I have to login everytime I change page on the website
    You might encounter a problem in which you have to login everytime you change page on our website.

    This problem is most likely due to the fact that your web browser security level is too high so it doesn't keep the information that tells the website you are logged. Try to lower the security l...

  7. The Boom Time at 0 on install of the trial version on PC
    You might encounter the problem in which the Boom Time is at 0 when you install Toon Boom Studio v3.0 Trial version for the first time. The problem is caused by the fact that the computer is set in a non-unicode language.

    The main reason for this problem to occurs is due to the fa...

  8. Unable to download Toon Boom Studio
    Our website download system employs referrer checking to avoid malicious people to download our software without authorization. To download our software you'll need to click the download link directly, or use a downloader that can send a referrer.

    There could be several reasons why someone...