Our website download system employs referrer checking to avoid malicious people to download our software without authorization. To download our software you'll need to click the download link directly, or use a downloader that can send a referrer.

There could be several reasons why someone can't download our software.

1) You clicked on a link on an "unofficial" web site. We do not allow that kind of external hotlinking.

2) You're using a download manager.

Here is the solution to this problem:

Set up your download manager to send a HTTP referer, and when you'll click the link on the toonboom.com site the download will be authorized.

Here's how you can do this in Getright:

Go to Getright Configuration, under Advanced/Protocol check Send "Referer" in HTTP Request and then select Calculated from open web browser page.

The setup should be similar for other download managers.

3) Your browser did not send a referer.

This normally happens if you right click on a link and select save-as, or if you copy and paste a link into a new browser window and press Enter. It may also be that your browser is set up to not send any referer. But left clicking on a link works just fine and has been tested in IE6, Netscape 6, Opera6, Firefox and Safari.

4) You're using a firewall.

Some software firewalls, for instance the Norton Personal Firewall (which is also part of Norton Internet Security) or ZoneAlarm remove the referer from HTTP requests which will block any downloads on any site that does a referer check.

Here is the solution to this problem:

To download from our site such options should always be turned off.

Here's how you can do this in Norton:

In Norton you have to go to the Privacy Settings and disable browser privacy (which doesn't really protect your privacy anyway as your IP address will always be logged regardless of that setting).

Here's how you can do this in ZoneAlarm:

In ZoneAlarm you have to go to Privacy -> Cookie Control -> Custom and
uncheck "remove private header information".

Other Software like AdSubstract also blocks the referer and makes downloads impossible.

We're sorry for any inconvenience this may cause and hope you understand our reasons for doing so.

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