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Error message on Mac when opening Storyboard Pro

Could not open /Applications/Toon Boom Storyboard Pro.localized/Toon Boom Storyboard

When this error message appears, do the following to resolve the issue:

  1. On Mac, go to Applications > Toon Boom Storyboard Pro; [Ctrl]+right click on Storyboard Pro.
  2. Select Show Package Contents.
  3. Click on Contents > usa > etc.
  4. [Ctrl]+right click on resolution.conf and select Get Info.
  5. Click on the Lock icon at the bottom of the resolution.conf info window to unlock it.
  6. Enter your password, if prompted.
  7. Next to each user account under Name, click on the permissions under Privilege and set to Read & Write.
  • Operating system:

    • Windows (all)

    • Mac OS X (all)