Toon Boom Studio closes whenever I create a new project

Issue
You may encounter the following situation:

Toon Boom Studio v3.5 closes without notice whenever you create a project from the Welcome screen or open an existing project.

This problem is usually occurs when your video card does not fully support OpenGL.

Solution
All NVIDIA cards are supported, however, some ATI and Intel video card models do NOT support Full Scene OpenGL Antialiasing

Antialising can be activated manually on ATI cards using the Catalyst Control Panel.
Toon Boom Studio needs to be set to Direct3D or Quartz2D in order to work properly.

To set Toon Boom Studio to Direct3D or Quartz2D, do the following:

  1. Open Toon Boom Studio to get to the Welcome Screen.
  2. In Edit > Properties, access the Display tab.
  3. Change the Renderer to Direct3D or Quartz2D.
  4. Restart the application and the software should launch properly.

Publish date: June 4, 2012

Category: Software Issues

Operating system:

  • Windows (all)
  • Mac OS X (all)

Software:

  • Studio (all)