Knowledge Base

Find your solution by searching our articles or browsing by category below.

Downloading and Installing Toon Boom Studio 6 SP1 (Service Pack 1)

SP1, service pack 1, is provided free of charge to existing Toon Boom Studio 6 customers. These customers should have received the download and installation instructions by email. If however that email is lost you can follow these instructions.

Issues Resolved in Studio 6 Service Pack 1

  • Fixed the sound issue when reopening a scene.
  • Increased QuickTime rendering speed.
  • Fixed the skeleton issues when rendering with a drop shadow and when using text.
  • Fixed the Mac custom shortcuts issue when relaunching the software.

Downloading Studio 6 Service Pack 1:

  1. Login to your Toon Boom account.
  2. Access the My Products page.
  3. Follow the instructions given below.

How to install Studio 6 Service Pack 1


  1. Download the new software from My Products in the My Account section.
  2. Go to your Applications folder and if there is a folder item named Toon Boom Studio 6, select it and drag it to the Trash can, hence removing the previous version.
  3. Open the .dmg file.
  4. Drag the software into the Applications folder.
  5. Launch the software.


  1. Download the new software from My Products in the My Account section.
  2. Uninstall the software by using the Add or Remove Programs in Windows XP or Programs and Features in Windows 7 and Vista, from the Control panel. You do not need to return the license, it should remain as is.
  3. Double-click on the .exe file.
  4. Install the new software.
  5. Launch the software.

Note: The license file can remain installed as is, it will simply apply to the new software installed. No change is necessary.

  • Operating system:

    • Windows (all)

    • Mac OS X (all)

  • Software:

    • Toon Boom Studio 6