Knowledge Base

Find your solution by searching our articles or browsing by category below.

What do I need to transfer a Toon Boom software to another computer?

If you want to transfer your software to another computer, you must:

  1. Return the license and uninstall the software if it is going to be a permanent move. If you don't know how to return your license, watch this tutorial.
  2. Install the Toon Boom software on another computer. You can do this in one of two ways. If you still have the original installer (.exe or .dmg file), transfer it (such as via a USB key) and run it on the new computer.
    Log into your account on the Toon Boom Animation website (using the username and password that you created when you purchased the software). Once logged in, you can navigate to the My Products page where you will be able to Download another installer of your purchased software. You should do this on the new computer and not on the computer where the software was installed.
  3. On the new computer, start the software and follow the onscreen instructions to activate the license.

NOTE: In order to transfer your software from one computer to another, you will need an internet connection for license activation, as well as to be able to download the software installer.

  • Operating system:

    • Windows (all)

    • Mac OS X (all)

  • Software:

    • Animate (all)

    • Animate Pro (all)

    • Harmony (all)

    • Storyboard (all)

    • Storyboard Pro (all)

    • Storyboard Pro 3D

    • Studio (all)