Knowledge Base

Find your solution by searching our articles or browsing by category below.

Activation


How do I start the Activation Wizard?

The Toon Boom Activation Wizard is the application used to activate, install, and manage the license for the product you purchased. The Activation Wizard will guide you through the activation process and act as a bridge between you and the Toon Boom License Server...

Activation
September 24, 2013

Is product activation related to product registration?

License activation is mandatory to prevent unauthorized use of the product and is required to run the software on your computer, whereas license registration is optional. Registration is recommended so you can access product downloads, product licenses, patches, and...

Activation
September 16, 2013

How do I deactivate a license?

Deactivate License is an action done to return a license to Toon Boom Animation in order to grant the product code a new activation on another machine. Once the license returned, the product will not run anymore on the computer until you reactivate it. Deactivation is...

Activation
September 1, 2013

How the Activation process works

Instructions When you install Toon Boom software that requires activation, you are asked to perform two tasks:

Activation
September 6, 2012

How do I deactivate a license?

Instructions Deactivate License is an action done to return a license to Toon Boom Animation in order to grant the product code a new activation on another machine. Once the license returned, the product will not run anymore on the computer until you re-activate it....

Activation
August 31, 2012

How do I start the Activation Wizard?

Instructions The Toon Boom Activation Wizard is the application used to activate, install and manage the license for the product you purchased. The Activation Wizard will guide you through the activation process and act as a bridge between you and the Toon Boom License...

Activation
August 31, 2012

How to Upgrade, Activate or Deactivate your software.

Choose what you are doing and click on the tutorial link which fits your situation. Individual User Local License Internet - if you have an internet connection for Online Activation

Activation
August 31, 2012

How do I activate a site license (server license)?

Instructions This setup is for large scale installation only. The license generated using the product code in the Activation Wizard is installed on a license server (this can be a machine where the product is in use as well). The License Server must be up and running...

Activation
August 31, 2012

Cross-grading from Animate or Animate Pro to Harmony

Instructions If you intend to move from Animate or Animate Pro to Harmony, please contact support@toonboom.com BEFORE you do this.

Activation
August 31, 2012

Upgrading a Network from Animate version 1 to Animate 2

Instructions Existing network customers who wish to upgrade from Animate (or Animate Pro) version 1 to Animate (or Animate Pro) 2 MUST contact Toon Boom Animation through licensor@toonboom.com. PLEASE DO THE FOLLOWING:

Activation
August 31, 2012

Upgrading from Animate version 1 to Animate 2

Instructions

Activation
August 31, 2012

Upgrading a Multi-seat setup from Animate version 1 to Animate 2

Instructions Existing network customers who wish to upgrade from Animate version 1 to Animate 2 MUST contact Toon Boom.

Activation
August 31, 2012

Cross-grading from Animate to Animate Pro 2

Instructions This deals with the two scenarios explained below: Crossgrading from Animate version 1 Crossgrading from Animate 2 Crossgrading from Animate version 1

Activation
August 31, 2012

How do I activate an individual license (local license)?

Instructions Typical Activation Setup The license generated using the product code in the Activation Wizard is installed locally on the computer which you will use the product on.

Activation
August 31, 2012

Returning Animate 1 Product Code by email for an Animate 2 upgrade

Instructions If Animate was activated by email, it is not possible to return the Animate version 1 Product Code by email. YOU MUST DO THE FOLLOWING: Contact licensor@toonboom for more information (open 9-5 Mon-Fri EST) DO NOT start the installation procedure before...

Activation
August 31, 2012

What is a Product Code or License Key?

Instructions A Product Code is another word for the product license. It is a unique code made up of five groups of four alphanumeric characters. The product code is required for activation and registration. During the first launch of your new software, you will be...

Activation
August 30, 2012

What happens if I change the Operating System on my computer?

Instructions As long as you don′t perform a "low-level" reformat of your hard drive, you will not be required to reactivate your Toon Boom product license code. If reactivation is necessary, the product will do it automatically without displaying the License...

Activation
August 30, 2012

Where can I find my Product Code or License Key?

Instructions If you are not able to find your product code (license key), you can log into your account on the Toon Boom Animation website (by using the user name and password that you created when purchasing your software). Once logged in, navigate to the My Products...

Activation
August 30, 2012

Activation request after software was activated on your machine.

Instructions To correctly activate Toon Boom software make sure that the time displayed on your computer is correct. If you receive a message asking you to reactivate your software AFTER it has already been activated, you should confirm that the time and date used by...

Activation
August 30, 2012

Is activation mandatory?

Instructions Yes, you must activate your Toon Boom product to confirm that your product code (license) is valid. If you do not activate your product, it will not work.

Activation
August 30, 2012

What happens if I reformat my computer?

Instructions As long as you re-install the same operating system, you will not be required to deactivate and reactivate your Toon Boom product license.

Activation
August 30, 2012

Is the Product Code restricted to a specific Operating System?

Instructions The Product Code (license) can be used on all supported operating systems, these are listed in the product system requirements. The Product Code is not linked to any specific operating system.

Activation
August 30, 2012

How is the information gathered during activation used?

Instructions Activation consists of the product code that you enter, combined with a unique machine identifier generated by your computer. Only this information is provided to the Toon Boom activation server to ensure that each product is only activated the permitted...

Activation
August 30, 2012

How does activation affect backup and restore tools?

Instructions As long as you restore the same operating system, you will not be required to deactivate and the reactivate your Toon Boom product license. For further inquiries or a more detailed response, please contact support@toonboom.com for assistance.

Activation
August 30, 2012

What do I need to transfer a Toon Boom software to another computer?

Instructions If you want to transfer your software to another computer, you must:

Activation
August 30, 2012

What can I do with Toon Boom products which require activation?

Instructions Several Toon Boom products can be installed and activated at the same time on the same computer. You can open the License Wizard application to activate all the newly installed Toon Boom software at once. Open the License Wizard by going to one of your...

Activation
August 30, 2012

Products Supported

Instructions This table lists the Toon Boom products which now support the software activation technology.

Activation
June 20, 2012