Technical Writer Specialist

The Toon Boom's Technical Writer Specialist is part of the RnD team and is responsible for writing in English the technical documentation and user guides for Toon Boom's products. He/she reports to the Director of R&D.

Responsibilities

  • Sets the product documentation guidelines and templates, which includes a central core that will enable the creation of efficient, appealing as well as reusable documents.

  • Frequently reviews the documentation guidelines to ensure they fit the evolving market requirements and new technologies.

  • Ensures the language quality and consistency of all technical documentation created by the company.

  • Updates the technical documentation for the new features and product user guides, assisted by the RND team, Product Manager, Product Specialists and Customer Success team as additional subject matter specialists.

  • Creates the documents according to the required specifications for the final deployment.

Qualifications

  • University level certificate in technical communication

  • Degree in art or animation is an asset.

  • Excellent command of written and verbal English

  • Excellent knowledge of Microsoft Office and MadCap Flare

  • 3 to 5 years of experience as a Technical Writer

  • Experience working in an animation studio is an asset

  • Understanding of the animation and storyboarding pipeline is an asset

  • Strong computer skills in PC or Mac environment

  • Ability to quickly learn new technologies and software

  • Ability to speak French is an asset

  • Ability to work under pressure and respect tight deadlines

  • Familiarity with CSS, XML and HTML is an asset


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Allowed file format are pdf, doc, docx, odf, rar, zip